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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wendy Foster

September 25, 2023

5  out of  5 rating by Wendy Foster
"I'm adding to my last review. I can't say enough good things about the staff. I'm going through a difficult time and they took the time to listen and help me. 7 months ago What a great staff. You never feel like you are just another client. They take the time to get to know their clients and treat you like family."

Sarah Gaskin

September 25, 2023

5  out of  5 rating by Sarah Gaskin
"Cassie is always super helpful and efficient. I know she is always available to answer any questions I have!"

Jason Pope

September 23, 2023

5  out of  5 rating by Jason Pope
"Matt Kelly and Cassie Roberts are PHENOMENAL!! We were with Matt Kelly when he was on Vivion Road from 2000 until 2009 when we moved to Illinois . First thing we did when we knew we were moving back to KC was to contact Matt Kelly to be our agent. For over 20 years, I have (and will) trust them to take care of me and my family as if we were their own. Thank you so much for all you have done to help us over the years!!"

Amanda Atkins

September 20, 2023

5  out of  5 rating by Amanda Atkins
"My family and I have been with Matt for years, we love the great service! They kind, professional, and make sure I have the best discounts."

Jace Killian

September 14, 2023

5  out of  5 rating by Jace Killian
"I absolutely love the team, and they just had the State Farm app updated, it's remarkably easy to read and even easier to use and pay bills with! The best D.I.Y tool I've ever had!"

Shantell Loyd

September 1, 2023

5  out of  5 rating by Shantell Loyd
"Love this branch. The people here are always willing to help. No question goes unanswered. Very friendly staff."

Taylour Tims

August 25, 2023

5  out of  5 rating by Taylour Tims
"Laura was so knowledgeable and helpful! She got me exactly what I needed very quickly!"

Joseph Paiva

August 21, 2023

5  out of  5 rating by Joseph Paiva
"Matt and Cassie have been great to work with. Thanks for the great service."

BILLY Miller

August 7, 2023

5  out of  5 rating by BILLY Miller
"Great service, Laura and matt was great, call them today."

Carolyn Kisler

July 23, 2023

5  out of  5 rating by Carolyn Kisler
"When I added on my new teen driver, my previous insurance wanted $580 a month! I know teen boys are high, but that’s ridiculous. I reached out to friends who recommended Matt’s office. Laura was informative and helped me figure out what was going on. She was quick to offer me affordable options and uncover areas I was underinsured. I was able to save close to $100 month from my current coverage as well as reanalyze my home coverage. I feel safer with better coverages and saving money!"

Lexi Talley

July 21, 2023

5  out of  5 rating by Lexi Talley
"Matt Kelly's office is By Far the best insurance agency I have ever had the pleasure of having, they are all so very kind and sweet, it is always a pleasurable experience working with them. Go say Hello to Gabe, the shiatsu!! 💙"


July 18, 2023

5  out of  5 rating by Colleen
"Matt and Cassie are great to work with! They are friendly, polite, responsive and look out for what is best for you and your family’s need. Very trustworthy!"

Amber Smedley

July 17, 2023

5  out of  5 rating by Amber Smedley
"I’ve been with Matt Kelly for several years now and him and his team are always knowledgeable and so helpful!"

Linda Roush

July 14, 2023

5  out of  5 rating by Linda Roush
"Cassie is wonderful. She did a rebuild on our home and was really thorough with her questions. It was actually fun as well as interesting. I recommend this agency to anyone searching for a fair and honest team."

Ray Starke

July 13, 2023

5  out of  5 rating by Ray Starke
"I have been with Matt Kelly and Cassie as a State Farm Insurance customer since I moved to this area in 2013. They have both provided me with great customer service, are responsive to my inquiries, knowledgeable and are nice people. Cassie is a gem to work with or speak to in person or on the phone. They are a terrific team and most helpful."

Angela Coomes

July 13, 2023

5  out of  5 rating by Angela Coomes
"I've been very satisfied with Matt Kelly and staff offering great knowledgeable services for years."

Courtney Kirtley

July 10, 2023

5  out of  5 rating by Courtney Kirtley
"Laura in the office was super helpful to me while adding myself to my boyfriends policy. She was kind and patient with me. Also sent me a email right away with my ID cards. Got a decent price for insurance as well. Every time I call up here for assistance there has always been someone answering and helping. Love that about Matt’s office! Highly recommended."

Myranda Heckert

July 10, 2023

5  out of  5 rating by Myranda Heckert
"I absolutely love being with State Farm. Matt Kelly and his team are absolutely amazing! Friendly, patient, and understanding & they reallydogo aboveandbeyondfor theircustomers. Couldn't be happier. Thank you State Farm Family!"

sheila Mazzucco

July 8, 2023

5  out of  5 rating by sheila Mazzucco
"I have greatly enjoyed working with Matt and Cassie over this last 8 years. I have my truck, business and home insurance with them. They are always so kind and helpful, they are a great team."

Jenn Sue

July 6, 2023

5  out of  5 rating by Jenn Sue
"Couldn't be happier with the service here. Laura has gone above and beyond for us and made making changes to our insurance a breeze!"

numair alomari

June 27, 2023

5  out of  5 rating by numair alomari
""I recently had the pleasure of working with Laura to get car insurance, and I couldn't be happier with the service I received. The agent I worked with was friendly, knowledgeable, and patient as they walked me through all of my options and helped me find the policy that best fit my needs and budget. They were also very responsive to my questions and concerns, and made the whole process quick and easy. I would definitely recommend Matt Kelly - State Farm to anyone looking for great car insurance and excellent customer service!""

Thomas Maxwell

June 26, 2023

5  out of  5 rating by Thomas Maxwell
"Matt and his team are great to work with. They are helpful and quick to respond to any questions."

Elexus Buntley

June 20, 2023

5  out of  5 rating by Elexus Buntley
"We have had State Farm for years but needed to move offices after relocating to Missouri. Laura made the process so fast and simple. Grateful for such wonderful customer service during such a hectic time."
Profile photo of Evelyn Higby

Evelyn Higby

June 14, 2023

5  out of  5 rating by Evelyn Higby
"I have been a State Farm customer for years. Matt and his team recently went above and beyond when I called for a special request. My Granddaughter is a huge fan of Jake! I asked if they could direct me to find some Jake items for her birthday. Without hesitation, Laura said to give her a few days. She emailed me to let me know they had some items for her. I've was thrilled that State Farm took the time to help with this special request. Needless to say, the birthday gifts were a HUGE hit! Thank you to the entire team!"

Lauren Phillips

June 13, 2023

5  out of  5 rating by Lauren Phillips
"I’ve been with Matt for decades, along with my parents! I’ve had nothing but remarkable, goes over and beyond service from them! Trust me, you’ll absolutely love the Kelly family!"