State Farm® Insurance Agent Matt Kelly

"I can always count on Cassie for outstanding and prompt service. High marks for her friendliness, upbeat personality, and job knowledge. Mainly, I can put my total trust in her! I also commend the other staff as well that I speak with on occasion. Keep up the good work team!"

"I recently had an excellent experience with Matt Kelly - State Farm Insurance, and I’m genuinely impressed by the level of customer service they provide. From the moment I reached out, the representatives were friendly, knowledgeable, and truly focused on helping me find the best solution for my needs. What stood out most was how responsive they were throughout the entire process. Any questions I had were answered quickly, and I never felt rushed or treated like just another policy number. It’s clear that State Farm values building real relationships with their customers. Exceptional service like this makes a huge difference when dealing with insurance, and I’m grateful to work with a team that is professional, reliable, and genuinely cares about its clients. I would absolutely recommend Matt Kelly - State Farm Insurance, to anyone looking for dependable coverage backed by outstanding customer support."

"I’ve always had a positive experience with them. They are timely, helpful, and work hard to find the best insurance options for your needs at a reasonable price."

"Matt and Laura were fantastic to work with. They were incredibly helpful, patient, and took the time to walk me through everything step by step. Their professionalism and responsiveness made the whole process smooth and stress-free. You can tell they genuinely care about helping their clients and providing the best service possible. I’m very grateful for their support and highly recommend their State Farm agency. Thank you both for all the help!"

"Exceptional experience extremely easy to deal with and very helpful!"

"Matt Kelly State Farm saves us money every month and always there to answer any questions we have on our auto and home!! Friendly and caring staff, John and Rachela T."

"We had a positive experience working with Cassie and with Matt for our insurance needs. They are friendly, professional and knowledgeable. We also discovered that it's easy to work with State Farm when moving from one state to another."

"I recently left an insurance co I had been with for 57 years. I did not like the new business model requiring me to use my internet resources to deal with almost all issues. I had a previous business relationship with Matt a few years ago and reached out to him. I moved my auto and homeowners insurance to State Farm thru his agency. The prices were comparable. I feel I was well informed in mashing my choices. What I liked the most and themain reason for switching was the availability of personal service. I now have a personal relationship with Matt and Cassie. I can reach a person I know and trust any time I need information or help. I believe I will be much happier with my new situation."

"Just want to say my vehicle got towed yesterday and I had to take my receipt in so that I could get reimbursed some of the money back and Mrs.Cassie Roberts made sure to take care of me. The towing people disconnected her 3 times but she was not giving up she was determined to make sure I was taking care of. That's what I like about this place here is that they always make you feel like family. Thank you all so much for everything you do"

"Amazing office. Laura was great at getting me setup for renter's and auto. Gabe is always enjoyable as well"

"This office is always very helpful, they go above and beyond for customer service. We have been with this office since we moved to Kansas City over 25 years ago."

"Laura was a complete delight and took my snarky sarcasm with absolute grace!!!! Thank you for EVERYTHING, Laura!"

"If you want an insurance agent who has integrity and is timely in their responses in getting you the necessary information to make an intelligent decision on signing up with State Farm, then Laura Shadid is your go to person. Laura made the process of signing up with State Farm easy and seamless."

"Laura was such a great help, and was very patient with me. Thank you so much!"

"We have been customers for several years. Time and time again we have been shown excellent customer service and individualized attention. Any time we have a need or request it has been filled promptly and accurately. We will remain as customers of State Farm and Matt Kelly for years to come!"

"Love State Farm and Laura has helped me out so much!!"

"Matt and Cassie worked with us to update our insurance policies. Now we feel that we are getting more value for our insurance dollars. I highly recommend their services!"

"Cassie is wonderful, seen I could send a text message as I get nervous talking on the phone, Cassie called me and she was very easy and understanding to talk to. She went through all my changes with me and made it easy for me to understand so that way i didnt have to drive up there. If your looking for cheap good insurance I would definitely recommend they have great bundle packages. Happy customer for 7 years. Just recently upgraded to a new vehicle. Thank you cassie."

"Matt Kelly's State Farm Office is Outstanding!! They are fast, accurate and so friendly! The customer service is just what they do and I needed that so much in my busy life!! Cassie and Laura are the ones who make sure ALL My Insurance policies are in order!! They also make me feel like I am the only customer!! I also love bundling ALL my cars, house, boat, tractor...etc together! They are ALL insured properly!! Matt also guides me through questions and helps me to review ALL my policies when I need to! It really gives me and my family a peace of mind!! I do not have to deal with multiple companies!! It is a true blessing that they are MY TEAM!!!"

"Best experience! I absolutely love Matt Kelly and his team! Laura is always fixing any problems that arise! They are a rockstar team!"

"I left a review accidentally of this agent versus my agent, they called me and tried to make everything right. I hate my current state farm agent, I wish I lived here and could use this agent, mine is so unprofessional in Rochester Mn"

"Matt & team has been the best insurance group to work with. They’re always quick to respond, professional, and consistently helpful."

"Great experience! they helped me without an issues would definitely recommend them for your insurance !!"

"Have been with this agency for 25 years. They have handled rental, auto and life insurance for me. Laura is great to work with and has gone over and above to handle my questions and concerns!"

"Good customer service and quick responses. Matt & his team keep have good communication and are very friendly."